Last updated: [2026-02-13]

 

Shipping Policy — [喜运宝]

 

1. Processing time

All orders are processed within [ 1–2 business days] (excluding weekends and public holidays). Orders placed on weekends or public holidays will begin processing on the next business day. During high-volume periods (sales, holidays), processing times may be extended; we will notify you by email if there is any delay.

 

2. Shipping methods & carriers

We ship via the following carriers: [SF INTERNATIONAL]. Available shipping methods (Standard) and carriers are shown at checkout. Carrier choice may vary by destination and package weight.

 

3. Domestic shipping (within [CHINA])

 

Estimated delivery after dispatch: [1-3 business days] for Standard 

 

Orders over [all] qualify for free standard shipping.

 

Cut-off time for same-day dispatch: [7:00 PM GMT+8]. Orders placed after the cut-off will be processed the next business day.

 

4. International shipping

 

Delivery times vary by destination: estimated [3–5 business days] after dispatch.

 

International shipments may be subject to customs clearance procedures, which can cause delays beyond our control.

 

Customers are responsible for any customs, duties, taxes or fees charged by the destination country.

 

5. Shipping costs

Shipping costs are calculated at checkout based on package weight, dimensions, destination, and chosen shipping method. Promotional or flat-rate shipping (if offered) will be displayed during checkout.

 

6. Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. You can track your package at [https://www.sf-international.com/cn/sc/support/querySupport/waybill]. If you do not receive tracking information within [2] days after placing your order, contact us at [XIYUNBAO@XIYUNBAO.COM].

 

7. Lost, stolen or damaged packages

If a package is lost or appears to be stolen, please contact us within [14] days of the estimated delivery date. For damaged items, keep all packaging and photos of the item and packaging to support any claim. We will work with the carrier to resolve the issue and, where appropriate, send a replacement or offer a refund.

 

8. Address changes & incorrect addresses

Please ensure your shipping address is correct before completing checkout. If you need to change your shipping address after placing an order, email [XIYUNBAO@XIYUNBAO.COM] immediately with your order number. We cannot guarantee address changes after an order has shipped. If a package is returned to us due to an incorrect address provided by the customer, re-shipping fees may apply.

 

9. Signature requirement

Some orders may require a signature upon delivery. If you are unavailable to sign and the carrier leaves a delivery notice, follow the carrier’s instructions to collect your package or schedule a re-delivery.

 

10. PO Boxes & APO/FPO addresses

We can ship to PO Boxes and APO/FPO addresses via [XIYUNBAO@XIYUNBAO.COM]. Note that delivery times may be longer and tracking updates limited.

 

11. Pre-orders & backorders

Items listed as pre-order or backorder will display an estimated shipping date on the product page. Pre-order items will be shipped when they become available. If you order multiple items and prefer partial shipment, contact us and we will try to accommodate.

 

12. Returns & exchanges

Please review our Returns & Refunds policy here: [link to return policy]. Shipping charges for returns may apply unless the return is due to our error (e.g., defective or wrong item sent).

 

13. Customs, duties & import taxes

Buyers are responsible for any customs duties, taxes, or fees applicable to their country. These fees are not included in the item price or shipping cost and are charged by the destination country.

 

14. COVID-19 or other delay notices

At times, global events may cause carrier delays. We will update our shipping notices on the website and notify customers by email if delays are expected.

 

15. Contact us

If you have questions about shipping, please contact:

Email: [XIYUNBAO@XIYUNBAO.COM]

Phone: [Contact Phone (optional)]

Business hours: [Monday to Friday, 10:00 AM – 7:00 PM (GMT+8), excluding public holidays.]

 

Short Shipping Policy (Summary / For Checkout)

 

Shipping & Delivery

 

Orders processed within [1–2 business days].

 

Standard domestic delivery: [2.3] business days. Expedited options available at checkout.

 

Free shipping on orders over [all].

 

International shipping: delivery times and duties vary by country. Customers are responsible for customs/duties.

 

You’ll receive tracking details by email once your order ships. Questions? Email XIYUNBAO@XIYUNBAO.COM].

 

Quick Tips for Customizing

 

Replace bracketed items ([喜运宝], [XIYUNBAO@XIYUNBAO.COM], etc.) with your actual details.

 

Use clear, conservative delivery time ranges to reduce customer disputes.

 

Put the “Last updated” date at the top so customers see it’s current.

 

Link to your Returns & Refunds page wherever you mention returns.

 

Consider adding a small FAQ beneath the policy for common questions (e.g., “How can I track my order?”, “What happens if I'm not home?”).